Terms of Service

Last updated: December 2024

Welcome to Cushion. By using our services, you agree to these terms. Please read them carefully.

1. Using Cushion

You must be at least 16 years old to use Cushion. By creating an account, you represent that you meet this requirement and that the information you provide is accurate.

You agree not to misuse our services or help anyone else do so. This includes:

2. Your Account

You're responsible for your account and all activity that occurs under it. Keep your password secure and confidential. Notify us immediately if you suspect unauthorised access to your account.

If you create a team or workspace, you're responsible for managing access and ensuring team members comply with these terms.

3. Your Content

You retain ownership of content you create in Cushion. By using our service, you grant us a limited licence to use, host, store, reproduce, and display your content solely to provide and improve our services.

You're responsible for the content you post and must ensure you have the rights to share it. Don't post content that is illegal, harmful, threatening, abusive, defamatory, or violates others' rights.

4. AI Features

Cushion includes AI-powered features to help you work more effectively. When using AI features:

5. Third-Party Integrations

Cushion connects with third-party services like Slack and GitHub. When you enable integrations:

6. Payment and Subscriptions

Some features require a paid subscription. By subscribing:

7. Termination

You can stop using Cushion and delete your account at any time. We may suspend or terminate your access if you violate these terms or if we reasonably believe your use poses a risk to us or others.

Upon termination, your right to use the service ends immediately. We may delete your data in accordance with our Privacy Policy.

8. Disclaimers

Cushion is provided "as is" and "as available" without warranties of any kind, either express or implied. We don't guarantee that the service will be uninterrupted, secure, or error-free.

AI features are provided for assistance only. We make no warranties about the accuracy, reliability, or suitability of AI-generated content.

9. Limitation of Liability

To the maximum extent permitted by law, Cushion and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly.

Our total liability for any claim arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months before the claim arose.

10. Changes to Terms

We may update these terms from time to time. If we make material changes, we'll notify you by posting on our website or emailing you at least 30 days before the changes take effect. Your continued use of Cushion after changes become effective constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, unless you're entitled to bring claims in your local jurisdiction under applicable consumer protection laws.

12. Contact Us

If you have questions about these terms, contact us at hey@cushion.so.

Cushion is operated by Cushion Computing Ltd, a company registered in England and Wales.